Privacy

Privacy Policy

Apex Match Mobility respects your privacy and handles booking and guest information for the purpose of reviewing requests, coordinating service, and supporting reservation communication.

Information We Collect

We may collect your name, email address, phone number, WhatsApp number, trip details, passenger count, luggage details, pickup and drop-off information, and related booking notes.

How We Use Information

We use submitted information to review availability, prepare quotes, coordinate operations, communicate updates, and manage reservation-related service steps.

Communication

We may contact you by email, phone, or messaging channels such as WhatsApp where appropriate for booking follow-up, service coordination, or reservation updates.

Sharing

We may share necessary trip and guest details with vetted fleet partners, drivers, payment providers, and service operators only as needed to support booking and fulfillment.

Data Retention

We retain booking and communication information for operational, administrative, and service-history purposes for as long as reasonably necessary.

Security

We take reasonable steps to protect submitted information, but no system or transmission method can be guaranteed completely secure.

Your Choice

If you want to update or correct submitted information, contact us through the booking or contact channels associated with your reservation.

Policy Updates

This Privacy Policy may be updated from time to time. Continued use of the site or booking flow after updates means you accept the revised policy.