Terms of Service

These Terms of Service govern your use of Apex Match Mobility and related booking, transport coordination, and concierge support services.

Service Scope

Apex Match Mobility coordinates private transport and related guest-support services based on trip details, availability, route, timing, and operating conditions.

Quotes and Availability

All quotes are subject to availability, route review, timing confirmation, vehicle assignment, and final operational approval. A quote does not guarantee a reservation until confirmed.

Deposits and Payments

Some bookings require a deposit or other payment step before confirmation. Reservation status is not final until required payment is received and acknowledged.

Service Changes

Changes to pickup time, route, guest count, luggage load, service zone, or operational needs may affect pricing, availability, and vehicle planning.

Third-Party Fulfillment

Trips may be fulfilled through vetted third-party fleet partners, drivers, or operators depending on demand, availability, and service requirements.

Guest Responsibilities

Guests are responsible for providing accurate pickup details, destination information, passenger count, luggage count, and reachable contact information.

Delays and Conditions

Service timing may be affected by traffic, airport operations, weather, venue conditions, security restrictions, or other factors outside operational control.

Limitation of Liability

To the maximum extent permitted by law, Apex Match Mobility is not liable for indirect, incidental, or consequential damages arising from delays, disruptions, or third-party operating conditions.

Updates

These terms may be updated from time to time. Continued use of the service after updates means you accept the revised terms.